PRIVACY POLICY

Welcome to Dailo Ride . We are committed to protecting your privacy. This policy describes our privacy practices, the personal information we collect, how we use and share it, as well as your choices and rights regarding this information. This Privacy Policy applies to our Services wherever we provide them, and we will comply with local laws in relation to all practices described in this policy. If there is an inconsistency between this policy and the local law, we will comply with the local law to the extent of the inconsistency. Dailo Ride - is provided and controlled by the entity indicated in the Terms of Use applicable to your country of residence (“we” or “us”). This policy applies to all Dailo Ride- users, including users of our website, https://Dailo Ride.cloud/ (“Website”), any of the Dailo Ride - mobile applications (“Apps”), and any services we provide through the Website or Apps, as well as when you contact us via telephone, email, written correspondence, social media, in-person, or any other means of contact (collectively, “Services”). This policy does not cover how we handle information that we collect about our employees or business associates, including our corporate partners, vendors, and subcontractors, but does apply to our Drivers. In this policy individuals who utilize our Services are referred to as “Users.” Users that request or receive transportation are referred to as “Riders” and individuals who provide transportation to Riders are referred to as “Drivers.” Capitalized terms that are not defined in this policy have the meaning given to them in the Terms of Use. If you accept the Terms of Use you agree to us dealing with your information in the way described in this policy.

What information do we collect

We collect three categories of information about you: information you provide, the information we collect automatically, and information we obtain from other sources. We do not collect or process information about your racial or ethnic origin, political opinions, membership of any political association, religious or philosophical beliefs, trade-union membership, genetic data, biometric data, or data concerning a person’s sex life. Information you provide Registration and profile information, such as your name, phone number, email, country, city, preferred language, and profile picture. Where permitted or required by law, we may collect emergency contact numbers. Driver’s information, which may include driver’s license data and status, information about the vehicle (type, make, model, year of manufacture, color, registration certificate data, license plate, vehicle inspection report, vehicle photo), ID document data (including driver license, passport, state identification numbers), proof of identity, proof of residency, physical address, date of birth, taxation identifier number, relevant insurance, right to work, driving record, payment or banking information, and other documents which may be required by applicable regulations. Where permitted or required by law, we may conduct identity verification and/or background check. This may require collecting and processing such information as your photograph, ID document data, social security number, and criminal record. This information may be processed by vendors on our behalf. User-generated content that you choose to upload through the Services, such as comments, ratings, and reviews for other Users. Information in correspondence you send to us may include chat messages, emails, and recordings of phone calls you make to us.

Information we collect automatically

Location information. We collect Users location data to enable rides, for user support, for safety and fraud detection purposes, and to satisfy legal requirements. We collect location information (including GPS coordinates and WiFi data) based on your App settings, device permissions, and whether you are using the App as a Rider or a Driver (where applicable): - Riders: We collect your device’s precise location when the App is running in the foreground (App open and on-screen) and when the App is running in the background (App open but not on-screen) from the time you request a ride until it ends. Riders may use the App without enabling it to collect precise location data from their mobile devices by directly inputting their pick-up and drop-off addresses or coordinates into the App. This may affect the availability of App features. - Drivers: We collect your device’s precise location when the App is running in the foreground (App open and on-screen) and when the App is running in the background (App open but not on-screen) in the Driver mode. We may also collect precise locations for a limited time after you exit Driver mode in order to detect and investigate ride incidents. Transaction information. We collect transaction information related to the use of our Services, including the type of Services requested or provided, order details, payment transaction information, date and time the service was provided, amount charged, route and distance traveled, and payment method. Usage information. We collect data about your use of our Services. This may include such data as access dates and times, App features or pages viewed, App or Website crashes and other system activity. We may also collect and use for marketing purposes the data related to third-party sites you have visited or services you used before interacting with our Services. Communications information. We enable Users to communicate with each other and with us through the App. To facilitate this service, we receive data about the time and date of the communications and the content. We may also use this data for user support, safety, and security purposes, to resolve disputes between users, to improve our Services, and for analytics (such as to measure and improve the effectiveness of our website). Device information. We collect information about the device you use to access the Services, such as your device name, brand and model, user agent, IP address, mobile carrier, network type, time zone settings, language settings, advertising identifiers, browser type, operating system and its version, screen parameters, battery state, and installed applications that can be used for authentication purposes. We may also collect mobile sensor data, such as speed, direction, altitude, acceleration, deceleration, and other technical data. Cookies, Analytics, and Third-Party Technologies. We collect information through the use of cookies, pixels, tags, and other similar tracking technologies (“Cookies”). Cookies are small text files that web servers place on your device. They automatically collect information, measure and analyze how you use websites and applications, and identify which web pages and ads you click on. The information we obtain through cookies helps us improve your Dailo Ride - experience (for example, by saving your preferences) and our marketing programs. Our service providers and business partners may use this information to display ads across your devices tailored to your preferences and characteristics. You can delete cookies and manage cookie settings in your web browser settings. Nevertheless, some cookies cannot be disabled since the functionality of some of our features depends on them. To learn more about these technologies, please see our Cookie Policy.

Information we obtain from other sources

Third-party services. We may receive information about Users from our service providers, which include a background check and identity verification providers, insurance partners, financial services vendors, and marketing providers. If you choose to use a third-party communication application (such as WhatsApp) or, sign up using a third-party social network or login service (such as Facebook), where this functionality is available, we may collect information from these services. Please, refer to the third parties privacy policies to find out how they treat your information. State authorities. We may receive information about Users from law enforcement agencies and other government authorities as part of a law enforcement request, during legal proceedings, or as required or authorized by law. Other Users or third parties. Sometimes Users or others may provide us with information about you, including through user support, or in connection with claims or disputes. We will only keep and use this information if we could have lawfully collected it from you. We will also take such steps (if any) as reasonable in the circumstances to let you know we have collected this information.

How we use your information

We use the personal information we collect:

1. To enable you to use our Services - create and maintain your account, settings, and preferences; - verify your identity; - enable transportation services, or other services, as may be the case; - calculate prices and facilitate payments; - enable communications between Users; - provide user support; - send non-marketing communications about the Service; - maintain accessibility, safety and stability of our App and websites, diagnose, prevent and resolve technical and service problems; - comply with regulatory requirements related to our Services and your use of our Services. 2. To maintain and enhance the safety and security of our Services and Dailo Ride - Users - prevent, detect and combat fraud, unsafe or unlawful behavior, and violations of our policies and rules; - authenticate Users; - verify that Drivers and their vehicles meet safety requirements; - protect personal information, rights, and legitimate interests of Dailo Ride - and our Users; - investigate and resolve incidents, accidents, and insurance claims. 3. To improve existing and develop new features and products - perform testing, research, analysis, development, and machine learning to improve your Dailo Ride - experience; - collect feedback regarding your Dailo Ride - experience; - develop new products, features, and services. 4. To promote Dailo Ride - and our Services - send you marketing emails, text messages, push notifications, in-app communications, and ads; - provide your personalized experiences, content, and advertising on the App, our Website, and on third-party platforms; - organize contests, events, and other promotions. For information about how to opt-out of certain marketing communications (including ads), please see the section titled “Your rights and choices.” 5. To comply with legal requirements. We may use your personal information to comply with applicable laws, regulations, licenses, and industry standards as part of legal proceedings and in response to law enforcement requests, and as otherwise authorized or required by law. 6. Automated decision-making. We use personal information to make automated decisions relating to your use of our Services: - connecting Drivers and Riders (or other types of Users, as the case may be), based on such factors as availability and proximity; - determining User ratings, and deactivating users with low ratings; - flagging Users who are identified as having engaged in fraud, unsafe or harmful activities; - recommending an average price of a ride, based on such factors as distance, location, and time. Where required by law, actions based on such processing occur only after human review and/or the possibility to appeal.

User Requirements and Conduct.

The services aren’t accessible for use by people younger than 18. You may not approve outsiders to utilize your Account, and you may not permit people younger than 18 to get transportation or coordination administrations from Third Party Providers. You may not relegate or generally exchange your Account to some other individual or substance. You consent to follow every single pertinent law when utilizing the services, and you may just utilize the services for legal purposes. You wont, in your utilization of the Services, cause disturbance, irritation, burden, or property harm, regardless of whether to the Third Party Provider or some other gathering. In specific occurrences you might be solicited to give confirmation from identity to access or utilize the Services, and you concur that you might be denied access to or utilization of the Services in the event that you decline to give evidence of personality.

Promotional Codes.

Dailo Ride offers limited time codes that might be reclaimed for Account credit, or different highlights or advantages identified with the Services as well as a Third Party Providers administrations, subject to any extra terms that Dailo Ride sets up on a for every special code premise (Promo Codes). You concur that Promo Codes: (I) must be utilized for the target group and reason, and in a legal way; (ii) may not be copied, sold or moved in any way, or made accessible to the overall population (regardless of whether presented on an open frame or something else), except if explicitly allowed by Dailo Ride; (iii) might be invalidated by Dailo Ride whenever for any reason without risk; (iv) may just be utilized as per the explicit terms that Dailo Ride sets up for such Promo Code; (v) are not substantial for money; (vi) may lapse preceding your utilization. Dailo Ride maintains whatever authority is needed to retain or deduct credits or different highlights or advantages acquired using Promo Codes by you or some other client if Dailo Ride decides or trusts that the utilization or reclamation of the Promo Code was in blunder, deceitful, unlawful, or disregarding the pertinent Promo Code terms or these Terms & Conditions.

User Requirements and Conduct.

The services aren’t accessible for use by people younger than 18. You may not approve outsiders to utilize your Account, and you may not permit people younger than 18 to get transportation or coordination administrations from Third Party Providers. You may not relegate or generally exchange your Account to some other individual or substance. You consent to follow every single pertinent law when utilizing the services, and you may just utilize the services for legal purposes. You wont, in your utilization of the Services, cause disturbance, irritation, burden, or property harm, regardless of whether to the Third Party Provider or some other gathering. In specific occurrences you might be solicited to give confirmation from identity to access or utilize the Services, and you concur that you might be denied access to or utilization of the Services in the event that you decline to give evidence of personality.

User Provided Content.

Dailo Ride may allow you now and again to submit, transfer, distribute or generally make accessible to the Services literary, sound, or potentially visual substance and data, including critique and criticism identified with the Services, commencement of help solicitations, and accommodation of passages for rivalries and advancements (User Content). Any User Content given by you remains your property. In any case, by giving User Content to Dailo Ride, you give an around the world, unending, permanent, transferrable, eminence free permit, with the privilege to sublicense, to utilize, duplicate, adjust, make subordinate works of, appropriate, openly show, freely perform, and generally misuse in any way such User Content in all arrangements and dissemination channels currently known or in the future contrived (incorporating into association with the Services and Dailo Ride the same old thing and on outsider locales and administrations), without further notice to or assent from you, and without the prerequisite of installment to you or some other individual or element. You speak to and warrant that: (I) you either are the sole and select proprietor of all User Content or you have all rights, licenses, assets and discharges important to give Dailo Ride the permit to the User Content as put forward above; and (ii) neither the User Content nor your accommodation, transferring, distributing or generally making accessible of such User Content nor Dailo Ride utilization of the User Content as allowed in this will encroach, abuse or damage an outsiders protected innovation or exclusive rights, or privileges of exposure or security, or result in the infringement of any relevant law or direction. You consent to not give User Content that is slanderous, derogatory, contemptuous, savage, profane, obscene, unlawful, or generally hostile, as controlled by Dailo Ride in its sole watchfulness, regardless of whether such material might be secured by law. Dailo Ride may, however will not be committed to, survey, screen, or evacuate User Content, at Dailo Ride sole prudence and whenever and for any reason, without notice to you.

Network Access and Devices.

You are in charge of getting the information arranged to be important to utilize the Services. Your portable systems information and informing rates and expenses may apply on the off chance that you access or utilize the Services from a remote empowered gadget and you will be in charge of such rates and charges. You are in charge of getting and refreshing perfect equipment or gadgets important to access and utilize the Services and Applications and any updates thereto. Dailo Ride does not ensure that the Services, or any segment thereof, will work on a specific equipment or gadgets. Also, the Services might be liable to glitches

Payment

You comprehend that utilization of the Services may result in charges to you for the administrations or merchandise you get from a Third Party Provider (Charges). After you have gotten administrations or products acquired through your utilization of the Service, Dailo Ride will encourage your installment of the material Charges for the benefit of the Third Party Provider thusly Third Party Providers constrained installment accumulation operator. Installment of the Charges in such way will be viewed as equivalent to installment made straightforwardly by you to the Third Party Provider. Charges will be comprehensive of relevant expenses where required by law. Charges paid by you are conclusive and non-refundable, except if generally dictated by Dailo Ride. You hold the privilege to ask for lower Charges from a Third Party Provider for administrations or products gotten by you from such Third Party Provider at the time you get such administrations or merchandise. Dailo Ride will react in like manner to any demand from a Third Party Provider to adjust the Charges for a specific administration or great. All Charges are expected quickly and installment will be encouraged by Dailo Ride utilizing the favored installment technique assigned in your Account, after which Dailo Ride will send you a receipt by email. In the event that your essential Account installment strategy is resolved to be terminated, invalid or generally not ready to be charged, you concur that Dailo Ride may, as the Third Party Providers constrained installment accumulation specialist, utilize an optional installment technique in your Account, if accessible. This installment structure is planned to completely repay the Third Party Provider for the administrations or products given. Aside from as for cab transportation administrations asked for through the Application, Dailo Ride does not assign any bit of your installment as a tip or tip to the Third Party Provider. Any portrayal by Dailo Ride (on Dailo Ride site, in the Application, or in Dailo Ride advertising materials) such that tipping is deliberate,not required, as well as included in the installments you make for administrations or products gave isnt proposed to recommend that Dailo Ride gives any extra sums, past those depicted above, to the Third Party Provider.

General

You may not dole out or move these Terms & Conditions in entire or partially without Dailo Ride endorsement. You give your endorsement to Dailo Ride for it to appoint or move these Terms & Conditions in entire or to some extent, including to: (I) a backup or associate; (ii) an acquirer of Dailo Ride value, business or resources; or (iii) a successor by merger. On the off chance that any arrangement of these Terms & Conditions is held to be unlawful, invalid or unenforceable, in entire or to some extent, under any law, such arrangement or part thereof will to that degree be regarded not to frame some portion of these Terms & Conditions but rather the lawfulness, legitimacy and enforceability of alternate arrangements. These Terms & Conditions comprise the whole ascension and comprehension of the gatherings as for its topic and replaces and overrides all earlier or contemporaneous understandings or endeavors with respect to such topic.

Account Deletion

If you wish to delete your account, please follow the steps below.Send an email to account@Dailo Ride.cloud from the email address associated with your account.In the subject line, please specify "Account Deletion Request." In the body of the email, include your full name, email, and any additional information that will help us identify your account.Upon receiving your request, our team will verify your identity and process the account deletion . Please note that certain data may be retained for legal or legitimate business purposes even after your account is deleted.

Account Deletion

If you wish to erase specific data associated with your account, please follow the steps below:Send an email to account@Dailo Ride.cloud from the email address associated with your account. In the subject line, please specify "Data Erasure Request."In the body of the email, clearly indicate the specific data you would like to be erased. Our team will review your request and, upon verification of your identity, will promptly proceed with the erasure of the specified data. Please note that certain data may be retained for legal or legitimate business purposes even after specific data is erased.